where the party at? there are two ways to track your order: 1. check your shipping confirmation email from five and click on the tracking number there. 2. login to your account via our site, click on the order in your history and then click “track...
while cbd oil is legal in several countries, it does have stricter regulations than in the united states. this makes it much more difficult to ship, which means we can't currently accommodate international shipping. sad face. sorry, guys! sending...
we hope you never have to use it, but we do have a solid return policy. you can return new, unused, and unopened products (exclusions may apply) within 30 days of delivery for a full refund excluding the shipping fee. however, we will gladly cover...
please use our Return Portal to request your return, we will send you updates after your request is reviewed.
not long, we promise! we'll process your refund within a few days of processing. your refund will reflect on your payment method used within 3-5 business days.
our packages say five, but don't mention cbd or thc anywhere on the exterior of the package. that's our little secret. 😉
we do our best to ship orders within 1 to 3 days of order processing, but keep in mind that shipping times don't include our processing time. orders placed and processed after our UPS pickup time will enter the queue for the next day. rest...
sometimes facilities don't scan and UPS can be delayed, so we only deem a package "lost" if the UPS tracking hasn't updated for 7 days. if you haven't received tracking updates in 7 days, don't stress — we're here for you! drop us a line at...
if you think your package is missing, you can always contact UPS first — they should have the 411! we also suggest asking your neighbors and household members if they've seen it around. if you can't locate the package after 3 days from delivered...